Employment Opportunities

Personal Lines Account Manager

Associates of Glens Falls Insurance is an established and independently owned insurance agency with national reach. We specialize in Property and Casualty (P&C) insurance products for both Personal and Commercial clients. Our office is located in an historic building in Downtown Glens Falls, and we are actively seeking a new “associate” to join our dynamic team as a Personal Lines Account Manager.

Job Description:

The Personal Lines Account Manager has a core role in the Personal Lines Department. Some of the main functions are:

  • To provide excellent customer service and sound guidance to clients.
  • To interact with clients face-to-face, at a moment’s notice.
  • To administer the accounts in their book of business, including frontline underwriting, policy changes, billing issues and proofs of insurance.
  • To be familiar with common coverage forms and policy procedures.
  • To manage the renewal business process.
  • To maintain regular communication with Producers and insurance carriers.
  • To perform other responsibilities and duties as needed.


NYS P&C Brokers License and at least one year of experience in the P&C Personal Insurance Industry as an Account Manager or Customer Service Representative is preferred.
The ability to work independently and pay attention to detail are an asset.
Strong written and verbal communication skills, and Proficiency in Microsoft Word and Excel.
Associate’s Degree or better and experience with Applied Epic and insurance carriers’ online portals.


This is a full-time position (40 hours per week), offering a competitive salary commensurate with experience and skill level. Generous benefits include: health and dental insurance, profit sharing, 401(K), paid vacation and personal days.

How to apply:

Interested candidates should mail or email their resume with cover letter to:

Associates of Glens Falls, Inc.
Attn: Joe Place
PO Box 190
Glens Falls, NY 12801

No phone calls, please.


Associates of Glens Falls offers paid internships to College Students and recent College Graduates who are interested in learning about the insurance industry.  The ideal intern must be a critical thinker, with strong communication skills.