Meet Your Associate - Lisa Marino

Join us in celebrating Lisa's first full year at AOGF! Congratulations, Lisa!

Throughout her illustrious 30-year career in the insurance industry, Lisa has distinguished herself with an unwavering commitment to customers and a profound dedication to her craft. Spanning nearly three decades at Travelers, Lisa swiftly recognized the constraints of rigid eligibility criteria. Motivated to provide more tailored solutions, she discovered her calling at Associates of Glens Falls (AOGF), where she found a like-minded team led by Joe and Chuck, who shared her vision of prioritizing customer needs above all else. Her journey has been characterized by evolution, fueled by a deep-seated desire to offer the best possible coverage options for her clients.

For this seasoned professional, work isn't just a job; it's a passion that seamlessly integrates with her personal life. Balancing professional responsibilities with personal commitments comes naturally to Lisa, as she thrives on the symbiotic relationship between work and home. Her mantra of working hard and playing harder reflects a life lived to the fullest. Beyond the office walls, Lisa’s interests span from skiing with family in winter to fishing under the summer sun. Her adventures, from skiing with preschoolers to dog sledding in Canmore, paint a picture of a life lived to the fullest, brimming with vitality and zest. Lisa cherishes moments spent with her grandchildren, finding solace and joy in their laughter and innocence. Volunteering with veterans and supporting various causes underscores her deep-rooted sense of community and compassion.

What sets Lisa’s current role apart is the sheer breadth of options available for clients and the unwavering support provided by the organization. In the face of adversity, such as the challenges posed by the COVID-19 pandemic, her focus shifted towards supporting struggling agencies and ensuring seamless service delivery amidst chaos. Lisa’s advice for newcomers echoes her own journey of continuous learning and adaptation. Reading, absorbing information, and asking questions are the cornerstones of success in this ever-evolving field, offering endless opportunities for growth and specialization. In the face of adversity, it's the camaraderie and support of colleagues that truly shine. Whether it's rallying around during a knee injury or collaborating seamlessly with claims specialists, the bonds forged within AOGF are a testament to the strength of teamwork and mutual respect.

Reflecting on her achievements, Lisa recalls pivotal moments, from handling complex claims to navigating the intricacies of commercial filings. Yet, it was during the trying times of the pandemic that her dedication truly shone, reaffirming her commitment to her team and clients alike.

Looking ahead, her goals remain simple yet profound: to continue guiding clients and staff through the intricacies of insurance, embracing change as a constant companion on this journey. As she continues to serve her clients with unwavering dedication, she remains rooted in her hometown of South Glens Falls, embodying the values of integrity, compassion, and community that define both her and her work. With a wealth of experience and a heart full of passion, she stands ready to tackle whatever challenges lie ahead, one client at a time.